Techlane
For your Technological Well-being
We address the needs of
Our services and solutions are aimed at:
- Multinational corporation subsidiaries in Italy
- Italian SMEs
Techlane is a Managed IT Service Provider and System Integrator based in Milan, with a network of trusted collaborators and partners distributed throughout Italy.
We are an expert team of professionals with long experience in IT services design and management intended for small and medium-sized enterprises, who in 2017 combined their skills and values to
We act as an IT Partner.
A trusted, long-term ally who cares about the same goal as you: your success.
Business models we operate with
We don’t like labels, and we think that each customer deserves their own approach, but to simplify we can say that we operate with 2 operating models:
Managed IT Service Provider (MSP)
We take charge of local IT assets in managed mode, as if we were your internal IT department.
We use our tech stack, expert resources and appropriate methodologies to support you locally from sizing to service review.
This model is effective, efficient and scalable. It guarantees manageability and a better ROI, both in the medium and long term.
SUITABLE FOR
Multinational corporation subsidiaries and SMEs.
WHERE DO WE OPERATE WITH THIS MODEL?
All over Italy.
System Integrator and IT Service Provider
We use this model for one-off projects and change programs, including:
- supply of hardware and software;
- implementation of specific change projects in the fields of infrastructure, business continuity, cybersecurity, communication and collaboration;
- delivery of specific training courses to your users;
SUITABLE FOR
Multinational corporation subsidiaries and SMEs.
WHERE DO WE OPERATE WITH THIS MODEL?
In Northern Italy and Rome at 360°.
For onsite interventions in other areas, we make use of our extensive network of partners present throughout Italy.
What we don't do
- We do not put our hands and heads on what we do not know or is not documented. This way we protect you and us.
- We do not do break-fixes: that is, the “emergency on-call” approach to maintenance, when the supplier only activates in the event of a breakdown or a problem being reported. This approach is not really compatible with our philosophy and our efficiency model: we prefer the prevention clinic to emergency room treatment.
- We do not provide you with a permanent technician’s presence at your premises: we find this solution extremely uneconomical for us and for you.
We have the tools to communicate with you at all times and to monitor the status of your machines.
So, when we come to your office, we will do so to solve problems that really need on-site intervention or to define how to technologically implement your latest idea.
Do you want to get to know us better?
